Frequently Asked Questions (FAQ)
Q1: Are your Christmas decorations reusable for multiple years?
A: Yes! All of our decorations are made with durable, high-quality materials designed to last for many holiday seasons when stored properly.
Q2: Are the lights pre-installed on your wreaths and garlands?
A: Some wreaths and garlands come pre-lit, while others are unlit for full customization. Product details will specify lighting features on each item page.
Q3: Can I use these decorations outdoors?
A: Many of our decorations are suitable for outdoor use, especially wreaths, garlands, and lights labeled “weather-resistant.” Please check the product description for specific usage instructions.
Q4: How do I store the decorations after the holidays?
A: We recommend storing your decorations in a cool, dry place. Use original packaging or sealable containers to protect items from dust and humidity.
Q5: Are your ornaments breakable?
A: We offer both shatterproof and traditional glass ornaments. Shatterproof options are great for homes with children or pets. Each product will note its material type.
Q6: Do your decorations come assembled or require setup?
A: Most items arrive fully assembled. Some larger pieces (like artificial trees) may require simple setup, which will be outlined in the package instructions.
Q7: How long will shipping take during the holiday season?
A: During peak holiday periods, standard delivery typically takes 5–7 business days. We recommend placing your orders early to ensure timely arrival.
Q8: Do you offer bulk orders for events or businesses?
A: Yes, we provide custom quotes for bulk or commercial holiday decor orders. Please contact us at [email protected] for assistance.